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        Hotline:+86-0312-3917333
        QR Code Contact Us
        Your location:Home > Service > Service and Support
        Service and Support

        Service Hotline

        Phone: +86-0312-3917333

        After-sales service within 1 hour response, 24 hours to solve the problem;
        You can also click on theQQ customer service, sales and other advice.

        Service Process

        AReceived customer demand information to the sales manager
        BProject manager to understand customer needs, to help customers selection and design
        CThe project manager sends the quotation and equipment production cycle to the customer
        DThe two sides signed a contract to confirm the technical agreement, billing information
        EAfter the customer prepaid, the project manager orders the production department
        FDebugging aging, from time to time to provide production
        GAfter the end of the payment to make a library plan
        HTracking customer sales and the first time to deal with, to collect customer feedback, submitted to the after-sales service
        IRegular visits every six months, service 3 years, collect customer advice and filing

        After-sales service commitment

        1. After the arrival of the product installation guide, can be trained several times.
        2. Commissioned, sold by the person in charge for life.
        3. Responsible person phone 24 hours boot.
        4. Can provide on-site service by plane or car.
        5. Regular return visit, life service.

        Back To Top

        Address:Floor 1, Zone 5, South Yard, Weikong Electromechanical Industrial Park, 123 Huaguang Road, Gaokai District, Baoding City, Hebei Province

        Fax:+86-0312-5096310    Email:hc@hong-cheng.cn

        Hotline:+86-0312-3917333    Technical Support:+86-0312-3917233

        Copyright ? Hongcheng Converter Manufacturing Co.,Ltd

        Hebei ICP prepared 11024928    

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